Shipping Policy

Thank you for shopping with OVÉ. Below is all the information you need about our shipping process, rates, and timelines.

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1. Order Processing
   • All orders are produced and dispatched from Ukraine.
   • Orders are processed within 1–3 business days.
   • You will receive a confirmation email with a tracking number once your order is shipped.

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2. Shipping Within Cyprus
   • We offer free delivery on all orders shipped within Cyprus, with no minimum spend.
   • Estimated delivery time: 2–4 business days.

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3. International Shipping
   • We ship worldwide via trusted courier services.
   • Flat rate: €21 for all international orders.
   This fee will be automatically added at checkout.
   • Free international shipping is available on all orders over €200.
   • Estimated delivery time: 5–14 business days, depending on destination.

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4. Duties & Taxes
   • International shipments may be subject to import duties, taxes, or customs fees, depending on your country.
   • These charges are not included in our prices and must be paid by the recipient upon delivery.
   • OVÉ is not responsible for any customs charges or delays.

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5. Failed Deliveries & Incorrect Addresses
   • Please ensure that all shipping details are entered accurately.
   • If a parcel is returned due to incorrect address or unpaid customs fees:
   • We can re-ship it at your expense.
   • Original shipping costs are non-refundable.

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6. Questions?

If you need help with shipping or tracking your order, feel free to contact us at:

Email: info@ove-collection.com
Last updated: 25/06/2025